Privacy Policy

Last Updated: 24/06/2026

This Privacy Policy explains how CARTFILLER ECOM PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access or use our website, browse our products, or purchase goods from us.

Our business operates as an online retail store offering a variety of consumer products, including mobile and tech accessories, home décor, office supplies, personalized gifts, fashion accessories, fitness products, beauty accessories, kitchen organizers, automotive accessories, hobby and craft supplies, toys, and other general merchandise.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Overview

CARTFILLER ECOM PRIVATE LIMITED values your privacy and is committed to protecting your personal information. We collect and process your data responsibly, transparently, and in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, where applicable.

This Privacy Policy applies to all visitors, registered users, and customers who interact with our website or services.

2. Information We Collect

To provide our products and services, we may collect the following categories of information.

A. Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

B. Account Information

If you create an account with us, we may collect:

  • Username

  • Password (stored in encrypted form)

  • Account preferences

C. Order & Transaction Information

  • Products purchased

  • Order history

  • Invoice details

  • Delivery information

  • Payment confirmation status

D. Technical Information

  • IP Address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage activity

  • Cookies and similar technologies

E. Payment Information

Payments are securely processed through authorized third-party payment service providers.

For your security, we do not store your complete debit card, credit card, UPI PIN, net banking credentials, CVV, or other sensitive payment information on our servers.

3. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Managing returns, refunds, or exchanges

  • Improving website functionality and user experience

  • Preventing fraud and unauthorized transactions

  • Sending promotional communications where permitted or with your consent

  • Meeting legal, accounting, taxation, and regulatory obligations

4. Consent

By using our website and providing your personal information, you consent to:

  • Collection and processing of your information for the purposes described in this Privacy Policy.

  • Sharing information with trusted third-party service providers where necessary for business operations.

  • Processing and storing your information in India or other jurisdictions where our authorized service providers operate.

You may withdraw your consent at any time by contacting us. Withdrawal of consent may affect our ability to provide certain services.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Enhance browsing experience

  • Support website security

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

  • Payment gateway providers

  • Courier and logistics partners

  • Website hosting providers

  • Technology and software service providers

  • Customer support service providers

  • Government authorities or regulatory agencies when legally required

All service providers are expected to maintain appropriate confidentiality and security standards.

7. Data Retention

We retain personal information only for as long as necessary to fulfill business, contractual, legal, and regulatory requirements.

Typical retention periods include:

  • Customer Account Information: While your account remains active.

  • Order & Transaction Records: As required under applicable Indian tax and accounting laws, including the Goods and Services Tax (GST) Act, 2017 and the Income Tax Act, 1961.

  • Marketing Preferences: Until you unsubscribe or withdraw consent.

  • Customer Support Records: Until the issue is resolved or as required by law.

Once retention periods expire, information is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we take reasonable precautions, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, where legally permissible

  • Withdraw consent

  • Opt out of promotional communications

Requests may be submitted using the contact information provided below.

10. Marketing Communications

If you subscribe to newsletters or promotional offers, you may receive marketing communications from us.

You may opt out at any time by:

  • Clicking the “Unsubscribe” link in promotional emails.

  • Contacting our customer support team.

  • Updating your communication preferences, where available.

11. Grievance Officer

In accordance with applicable Indian laws and information technology regulations, privacy-related concerns may be addressed to our Grievance Officer.

Grievance Officer Details

Name: Jagadish Kumar

Email: grievance@cartfillerecom.com

Phone: +91 9887473209

Address:

First Floor, Property No. 55, Block and Pocket A-1,
Rohini Sector 6,
New Delhi, North West Delhi,
Delhi – 110085, India

We aim to acknowledge complaints promptly and make reasonable efforts to resolve them within 30 days, subject to the nature of the request.

12. Children’s Privacy

Our website is intended for individuals who are at least 18 years of age or who use the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children. If such information is identified, it will be deleted as soon as reasonably practicable.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. Users should review the privacy policies of those websites before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or website functionality.

Any updates will be published on this page along with the revised “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Information

CARTFILLER ECOM PRIVATE LIMITED

Email: info@cartfillerecom.com

Phone: +91 9887473209

Registered Address:

First Floor, Property No. 55, Block and Pocket A-1,
Rohini Sector 6,
New Delhi, North West Delhi,
Delhi – 110085, India